Officer I - Beautiful Homes Service

Job Description

Lead conversion:

• Responsible for conversion of customer leads, received through various sources, for the Beautiful Homes Service (BHS).
• Educating the customer about BHS service, materials, and products.

Customer handling:

• Interact with the customer to understand his/her needs and prepare the initial BoQ.
• Work with the BHS Design team to prepare the initial design for the site and share with the customer.
• Identification and finalization of General Contractor (GC), depending on the site.
• Handle all customer queries, issues, and complaint resolution till the site is handed over to the CES – Site Execution.

Collection:

• Responsible for Sales collection from the customer (site booking amount).